Key to their success is their commitment to customer service, a product of their status as a family-run and family-orientated business.

Specialising in windows, doors and new living spaces such as conservatories and orangeries, Premier has translated decades of local success stories into national prominence – and a windfall for one of their customers.

Premier’s family-first philosophy has seen Premier achieve an outstanding recommendation score of 4.9 on both Google Review and the independent review site for the home improvement sector, Network Reviews. Collated from hundreds of genuine customers from around Oswestry and the Welsh Borders, this score puts Premier in a league of their own for customer service and the quality of their craftsmanship.

Local couple Mr and Mrs Jones were one such family to leave a glowing 5-star review about Premier on Network Reviews after contracting them to upgrade their windows and install brand-new patio doors.

Speaking about Premier, Mrs Jones said: “From the service and planning in the showroom to the surveyor and fitters, [Premier] is a brilliant company to deal with. Prices are competitive and the products are excellent.

“They have good ideas and solutions… and we will use them again for other work in the near future.”

As an independent national aggregator, Network Review conducts monthly prize draws to encourage open and honest feedback from customers that sign up to use its service. As luck would have it, the couple claimed April’s grand prize of a £500 cheque, which was presented to them by Ben Chenery. Premier was also recognised for its outstanding customer service score.

“We’re delighted that Mr and Mrs Jones are happy with our work and wanted to promote their experience.”

“Choosing to upgrade your windows or doors, or choosing to build a new living area is a big decision to make and I think that our consistent high score of approval from our customers is the real measure of our success.”

“We’re a family business, that’s at the heart of everything we do: From the initial consultations right through to the installation. It’s been our mantra for the past 30 years and will continue to be so for the next 30.”