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What Happens Next!

Find out what happens once you’ve placed your order with a Conservatory Outlet Premium Retailer…


Once you’ve placed your order, a member of the surveying team from your retailer will visit your property, take measurements, and ensure that the design is structurally suitable. Before any work commences, you’ll have the opportunity to discuss details and talk about any changes, if necessary.

If planning permission is required for your build, the surveyor will also gather the information required and submit the relevant planning drawings on your behalf.

What Happens Next - Surveying

Planning & Building Regs

Conservatory Outlet will complete your planning application and submit this, along with all relevant drawings and technical details, to your local council.

Timeframes vary by project and by council, but you should allow 8 weeks for NCS approval and 10 weeks for Full Householder Planning Permission.

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Planning & Building Regulations

Schedule of Works

Once all the details and permissions have been arranged, your Premium Retailer will place your order for manufacture at Conservatory Outlet.  We work hand-in-hand with our retailers to ensure all details and measurements are perfect before they enter production.

Your retailer will then manage everything on your behalf – assigning a schedule of works to coordinate all the relevant trades people until your project is complete.

What Happens Next - Schedule

Building & Installation

Your Premium Retailer works to an approved Building Standards Manual, ensuring excellent standards are adhered to throughout any building and installation works.  Regular training is conducted with all teams to ensure the relevant processes are followed.

You can be certain your project will be installed with the utmost care and attention, with minimum disruption to your home and garden.

What Happens Next - Installation


Once your project has been carefully installed, your retailer will ensure you’re fully satisfied with everything and rectify any final snags before officially signing off the completed project.

Your installation will also be covered by our exceptional guarantee, which includes moving parts, so you can be sure your installation will look and perform at its best for years to come.

What Happens Next - Finishing

Only at Conservatory Outlet

Exclusive Designs

Our collections are exclusive to us. You won’t find a like-for-like product anywhere else.

Exceptional Quality

All products are made in a state-of-the-art facility. It’s the quality and precision of our manufacturing that sets us apart.

UK Manufacture

All our windows, doors and living spaces are created by skilled craftspeople, right here in the UK.

Security First

Protecting the safety of your home and family is built into everything that we do.

Conservatory Outlet customer promises

At Conservatory Outlet, we supply exclusively to a close network of vetted and approved local independent specialists, so you can be sure you’ll receive an excellent personal service.

What it means to be a Conservatory Outlet Premium Retailer

Experts in their field

We only work with the very best retail installers, each operating within their own exclusive trading area of the UK.  You can be sure your local Premier Retailer has been vetted and approved by Conservatory Outlet to adhere to excellent standards, covering all aspects of your journey from enquiry handling and sales through to surveying, installation and aftercare.  This means ultimate peace of mind from the very outset.

Local knowledge

Working with one of our Premium Retailers gives you all the assurance and backing of a national manufacturer, whilst also safe in the knowledge you’re dealing with a local business with local knowledge, experience and references.

As well as offering friendly help and advice, your Premium Retailer will have a local showroom on your doorstep, so you can see, touch and try before you buy.  The perfect place to be inspired.

Exceptional guarantee

Product quality, customer service and unbeatable value for money are at the heart of our success. We use the very latest computer technology to manufacture products that meet the industry’s ultimate quality assurance standards.  That’s why your Premium Retailer will offer you an exceptional guarantee on all its products and installations, so you can relax in the knowledge your home improvements will look and perform at their best.

Price promise guarantee

Our Premium Retailers will always offer an honest and transparent price whether you’re looking to replace a single window or build a beautiful new home extension.  Working with a Conservatory Outlet retailer, we promise no gimmicks or bogus ‘one-night-only’ deals – we’re so confident in the price of our products, that if you find a like-for-like quote elsewhere, your Premium Retailer will match it.  Simple.

Our team of experts are on hand to help

Simply fill out the form and someone will be in touch with you as soon as possible. Please make sure you enter your email address and contact number so that we can contact you back.

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Want to speak with an advisor? Give us a call on 0131 677 0866

Our friendly team will be pleased to help with any questions you may have.