It’s understandable that you may have some door-related questions and we are happy to answer them.
Is every composite door the same?

No. A standard composite door will normally have a depth of 44mm and feature a foam-filling. It will also have a GRP (Glass Reinforced Plastic) skin (commonly known as fibreglass) and be fairly lightweight.

A Solid Core composite door has greater depth at 48mm and consists of laminated layers of timber, which makes them far tougher and resilient than a foam-filled composite door. With its UPVC skin, you can colour match it to your door frame.

There will be a price difference between the two – your very experienced Retailer will be able to advise which composite door will best suit your home.

Extreme Solid Core Door
Can you have different colours on the inside and outside?

That can be arranged if you can’t decide between two colours and the easiest compromise is to have one colour internally and another colour externally, say for example if you wanted red on one side and white on the opposite side of the door frame. Confirmation of what you can do colour-wise will be given to you by your local Retailer.

Internal White Composite Door


The advisors at our Premium Retailers are so well-informed and can answer all your questions. Here are some common questions they receive from customers.

How many keys will I receive?

You get 3 keys as standard with any of our doors – you can request additional keys upon placing your order with us, or have more keys made later, the choice is yours.

Is it possible to use the same key for both doors? (Suited)

That can be arranged. Tell the advisor when the order is being placed and they will get suited keys organised so that the same key can be used for both doors.

Can you tell me what Secured by Design is about?

In an effort to improve the security of buildings and their immediate surroundings, Secured by Design (SBD) was established, and it has the full backing of the Police. SBD’s product-based accreditation scheme – the Police Preferred Specification – is the recognised standard for products that can successfully deter and reduce crime and covers domestic windows and doors and their different components, like their locks, hinges etc. Conservatory Outlet has Secured by Design accreditation, so all the products that are stocked by our Premium Retailers fulfil SBD demands. Tell an advisor at your local Retailer if security is a major concern.

What is a 3-star rated door barrel?

A 3-star rated door barrel is the highest rated door barrel available and has come through the most rigorous tests to ensure that it can withstand break-ins. Each door cylinder has unique snap-secure technology with a lockdown mode to stop any compromising of the barrel.

Can a French door be completely folded back?

It can if it has an egress hinge in the design, which gives you the ability to fully fold the doors back so that you can fully appreciate your garden view.

Would you recommend I buy bi-folding or sliding patio doors?

If there is a large opening at the back of your home that a set of bi-folding doors or sliding patio doors can occupy, they’ll both give you the option of opening the house to the garden. A bi-folding door will completely fold back to create a huge garden opening. Sliding patio doors are renowned for their slim frames, so even in a closed position, they will give you a tremendous view. Your Premium Retailer can help you decide which door is best.

Do you offer finance to help me pay for windows and doors?

Yes. To make life easy for you, Conservatory Outlet can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or with your Premium local retailer, so you can enjoy whatever you’ve set your heart on right away.

What do we need to do when our finance is approved?

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

What happens if finance is refused?

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

I’ve applied for finance with a Premium Retailer. How long will approval take?

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.


At Conservatory Outlet, we supply exclusively to a close network of vetted and approved local independent specialists, so you can be sure you’ll receive an excellent personal service.

What it means to be a Conservatory Outlet Premium Retailer


We only work with the very best retail installers, each operating within their own exclusive trading area of the UK.  You can be sure your local Premier Retailer has been vetted and approved by Conservatory Outlet to adhere to excellent standards, covering all aspects of your journey from enquiry handling and sales through to surveying, installation and aftercare.  This means ultimate peace of mind from the very outset.


Working with one of our Premium Retailers gives you all the assurance and backing of a national manufacturer, whilst also safe in the knowledge you’re dealing with a local business with local knowledge, experience and references.

As well as offering friendly help and advice, your Premium Retailer will have a local showroom on your doorstep, so you can see, touch and try before you buy.  The perfect place to be inspired.


Product quality, customer service and unbeatable value for money are at the heart of our success. We use the very latest computer technology to manufacture products that meet the industry’s ultimate quality assurance standards.  That’s why your Premium Retailer will offer you an exceptional guarantee on all its products and installations, so you can relax in the knowledge your home improvements will look and perform at their best.


Our Premium Retailers will always offer an honest and transparent price whether you’re looking to replace a single window or build a beautiful new home extension.  Working with a Conservatory Outlet retailer, we promise no gimmicks or bogus ‘one-night-only’ deals - we’re so confident in the price of our products, that if you find a like-for-like quote elsewhere, your Premium Retailer will match it.  Simple.


To make life easy for you, a selection of Premium Retailers can arrange a variety of convenient easy payment finance options (subject to application & affordability). Making an application is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or in a retail showroom and you should get an answer to your application within 24 hours, so you can enjoy whatever you’ve set your heart on right away.


Simply fill in your details for your free, no obligation quotation, and click "Get Quote" and your nearest retailer will contact you as soon as possible to start your journey.

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Want to speak with an Advisor? Give us a call on 0131 677 0866

Our friendly team will be pleased to help with any questions you may have.


Discover your local showroom, featuring a stunning collection of super-energy efficient windows & doors, and a beautiful array of conservatories, orangeries and home extensions.  Get a feel for what you like and be inspired with expert advice from our Premium Retailers who can really help you on your journey.