FREQUENTLY ASKED QUESTIONS

You get 3 keys as standard with any of our doors – you can request additional keys upon placing your order with us, or have more keys made later, the choice is yours.

That can be arranged. Tell the advisor when the order is being placed and they will get suited keys organised so that the same key can be used for both doors.

In an effort to improve the security of buildings and their immediate surroundings, Secured by Design (SBD) was established, and it has the full backing of the Police. SBD’s product-based accreditation scheme – the Police Preferred Specification – is the recognised standard for products that can successfully deter and reduce crime and covers domestic windows and doors and their different components, like their locks, hinges etc. Conservatory Outlet has Secured by Design accreditation, so all the products that are stocked by our Premium Retailers fulfil SBD demands. Tell an advisor at your local Retailer if security is a major concern.

A 3-star rated door barrel is the highest rated door barrel available and has come through the most rigorous tests to ensure that it can withstand break-ins. Each door cylinder has unique snap-secure technology with a lockdown mode to stop any compromising of the barrel.

It can if it has an egress hinge in the design, which gives you the ability to fully fold the doors back so that you can fully appreciate your garden view.

If there is a large opening at the back of your home that a set of bi-folding doors or sliding patio doors can occupy, they’ll both give you the option of opening the house to the garden. A bi-folding door will completely fold back to create a huge garden opening. Sliding patio doors are renowned for their slim frames, so even in a closed position, they will give you a tremendous view. Your Premium Retailer can help you decide which door is best.

Yes. To make life easy for you, Conservatory Outlet can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or with your Premium local retailer, so you can enjoy whatever you’ve set your heart on right away.

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.