98.3% of our customers would recommend us!


Irene Neuoncelli
4th June 2018

Right from the very first meeting with sales staff, to the final inspection, we were very happy with every aspect of the work done.There was always someone there to answer questions and help us decided what we needed. Very good advice on which windows & doors would work for us._
When it came to the conservatory, the builders were very tidy & friendly. We had a number of visits from Kevin Loader, the installations manager, he made us feel confident that we'd made the right choice with Permaframe, he answered all questions professionally and with confidence that made you believe in the product and the company.
I would recommend Permaframe to friends and family.


Nick Moon
1st June 2018

The communication and organization from the staff which are office based is appalling with the exception of Julie at 5 star who on every occasion saved the day._

The builders,fitters,glaziers,plasterers and electricians are what give 5 Star a super reputation the superb quality and workmanship from the guy's who did our conservatory was excellent and can't be faulted.


Mr & Mrs J Cound
1st June 2018

Brilliant from start to finish.


Lorna Stevens
30th May 2018

1st Class Service


Phil Fisher
30th May 2018

Extremely pleased with every aspect of the job - rep very knowledgeable, no pressure, workmanship excellent, workman very friendly, tidy and professional + trustworthy - highly recommended. 5*


Mr Donald Lindsay
30th May 2018

This is the third occasion we have used Orion Windows for our properties, as per usual, very punctual, polite and professional.


Christopher + Carol Jackson
30th May 2018

Very happy with the installation.


Derek Dilks
30th May 2018

Customer service very poor otherwise very good!


W.J. Farrell
30th May 2018

Excellent service and excellent results for all to view from the outside.


Mrs Elizabeth Rooke
30th May 2018

Communication between office and installers could have been better.


Paul Croney
30th May 2018

From first to last they are all wonderfull and very professional. They are called five star and they are.


ronald payne
30th May 2018

Excellent fitter who was very pleasant. Very pleased with my new door.

Stourport on severn

Miss Linda Powell
30th May 2018

Absolutely thrilled - fabulous doors.

Stourport on severn

Sandra Packwood
30th May 2018

Very efficient, cleaned up after themselves.


Jenny Anne Jarvis
30th May 2018


Kay Newman
30th May 2018

From start to finish the lads on site did what they said they would do and when they said. The very last installation was the front door with glass either side. The old door was a problem to take out, but the lads kept working until finish at 8.30pm. Altogether they fit 17 windows and 3 doors which included side glass to 2 doors and 2 bay windows.
The salesman Mark also sold me what I asked for and within our budget, unlike TWS who just wanted a fat pay day.
We are currently getting a small conservatory fitted by West Yorkshire Windows.


Mr Trevor Harrison
29th May 2018

Eden Windows did a magnificent job on our extension. We are thrilled with the results. All work carried out was to a very high spec. and the various teams from the designing, building, electrical and plastering were exceptional. It was a pleasure having the workmen in our house during the build and we couldn’t fault their commitment and workmanship. I would highly recommend the company to anyone.


Glynis Brincat
29th May 2018

Apart from the salesman coming up with a quote which couldn't be done the rest of the process was pretty good although there was some delay due to the salesman's error. Otherwise very pleased with the installation.


Graham Hudd
28th May 2018

Staff were excellent in every way and therefore a very good experience

High Wycombe

Ros Chorley
28th May 2018

All the work and pricing was excellent. The finished product is to a high standard. We have no complaints in this regard. Our hesitancy is purely around the office processes and the degree to which the sales and admin process is joined up. I suspect that this could be dramatically improved with not too much effort. All this said the end result is great.


Mr Ronald Barker
25th May 2018

Two large windows and one small, plus a new front door. Designer suggested cladding for roof which I'm pleased I accepted. Excellent finish quick and efficient fitting.Very good company called me and kept to commitments they had made.


Kirsten Lashmar
24th May 2018

"Very satisfied with the engineer, who fixed our window - very good."

Coxhoe, Co Durham

Mr Young
24th May 2018

"I was assured that with aftercare, the intiial two years Pennine would still be there for future repairs and emergencies.
"Being a bit older, I value this assurance and would contact Penine aftercare even if I had to pay for the repair. A job well done!"


John Howe
24th May 2018

"We were pleased with the quick response to our call-out as the door was a safety issue."

Stanley, Co Durham

Mr and Mrs Kaiser
24th May 2018

"A very good, professional job"

Whickham, Tyne & Wear

Cynthia & Raymond Thew
23rd May 2018

"I like to use Pennine because everything is quick and easy. The initial sales people are easy to work with and not pushy."

Newcastle upon Tyne

Claire Khan
23rd May 2018

"The engineer was spot-on - helpful and friendly as always."

North Shields

Mr and Mrs Sharman
23rd May 2018

this was back in Autumn 2015, but we forgot to do this review at the time;_x000D_
everything is still good at May 2018


23rd May 2018

A perfect and seamless experience from start to finish with the Bi Fold doors. The two man team arrived punctually, introduced themselves and then set about the job in a calm and professional manner.They answered all questions asked and were polite and considerate. The next job for them is the Roof Lantern which is scheduled for the 11th June.Excellent job to date. Very pleased


22nd May 2018