98.3% of our customers would recommend us!

Dear Dean,

Following completion of the install of our new Evolution windows and french doors, we wanted to feed back to you how pleased we are with the outcome. The quality and appearance of the product is very good and the final result is all that we wished for. It is a big improvement to our home. The service we have received from County has been very good throughout. We particularly appreciated the way we were always made aware of exactly how things would be done and the plan of when things would be done and any schedules were either adhered to or bettered.

From the first moment we walked into your Heathfield showroom, the whole process was easy, professional and efficient. Special mention must go to your installers, Pete and Liam, whose workmanship and attention to detail is very good indeed. They were calm, courteous, friendly and most respectful of our home. Aside from a couple of items that needed to be re-ordered, the job was completed on schedule and with minimum disruption. Pete always kept us updated with current progress and the plan for the following day, so we were able to organise our home around the work. We are still amazed at how much they achieved in the time and the standard of the finish is excellent.

I think every project presents its own small unexpected difficulties and ours was no exception although any issues were minimal and speedily resolved, which I always feel is the true measure of a good company. The only problem worthy of any note concerns a tiled window ledge but after discussing various options with ourselves, Pete creatively implemented a solution which we feel is an improvement, so we thank him for that. I should also mention that after some heavy rain overnight I jokingly apologised to Pete the next day that a gutter full of Autumn leaves had splashed water over one of his freshly installed windows. When Liam was next up the ladders, he cleared the gutter for us! That is definitely above and beyond what anyone would expect, so thanks also to Liam.

Following our experience with County, we would have no hesitation in calling upon your services in the future.

Heathfield

Malcolm & Linda Rugg
1st November 2018

Dear Sirs,

We would like to take this opportunity to say how pleased we are with the products. we are pleasantly surprised at how wel they blend with the windows and doors already in place in other rooms in the house. We would also like to say how pleased we are with the fitter Jimmy. He was punctual, conscientious, thorough and always polite. He caused minimum disruption and made sure that any mess was cleared away at the end of the job. we would not hesitate to recommend him.

East Sussex

Mr G Bird
25th September 2018

Hello Bertrand,

Just a note to say thank you for installing the replacement timber windows.......they are just what we required and hoped for.

The installation team, Kevin and Ryan were polite, efficient, tidy and completed the job in record time. Thanks also to your surveyor who managed to replicate the curved tops to fit the brickwork embrasure perfectly.

Thanks again and best wishes,

Mr & Mrs Hobbs

Westfield

Mr Hobbs
25th September 2018

My wife and I are delighted with the door and the 2 chaps who carried out the installation were excellent

Heathfield

Mr J Carter
3rd September 2018

We are delighted with our new windows and doors, they really spruce the house up and we will enjoy using them. it has been a pleaseure dealing with the representatives of your company, everyone has been very kind and efficient

E. Sussex

Mrs S Haffenden
3rd September 2018

Norwich

Mrs Gwynneth Larke
14th August 2018

Very pleased with the whole experience and quality of product

Dewsbury

Mark Summerscales
8th August 2018

Small Dole, Henfield

Martin &; Valerie Kelland
3rd August 2018

very happy with my windows the staff where all very helpful meaning all the rep that called to give me my quote and the staff that came to measure up and the installers were very pleasant on time both days didn't make any mess very efficient and well mannered and would certainly recommend this company again

mirfield

julia avery
2nd August 2018

Brilliant service from start to finish.

Taverham

Miss Jean McCleary
30th July 2018

A great job. I would thoroughly recommend them.

Maidenhead

Ali March
30th July 2018

Everybody at trademark considered our requirements and carried out the work required efficiently and of a great standard. Very happy customer.

Bracknell

Ben green
25th July 2018

Delighted with the door &; the whole process of choosing and fitting was faultless.

Norwich

Joyce Turner
17th July 2018

We found the whole process very efficient - every member of staff was pleasant to deal with and very polite, even after care was swiftly and efficient dealt with! Would recommend the company to anyone who asked!

Poringland

Nick and Ceri Trantoll
13th July 2018

Very happy with our new look conservatory &; 2 sets of doors to conservatory

Cambridge

Mrs Helen Dadd
2nd July 2018

Taverham

Terry Connor
2nd July 2018

We have had a lot of work done on our house since moving in 4 years ago and nothing seemed to go right. However the experience with County has so far been fantastic. Aside from being two of the nicest guys you could wish to meet, Your installers have been extremely tidy, have consulted us about the finish of the windows and above all have done a brilliant job.

Kent

Miss L Carter
18th June 2018

So very pleased with all products and installation roof system has provided us with a fantastic garden room!!

Dereham

Julie Legg
25th June 2018

Norwich

Michael A Cooper
20th June 2018

Very pleased with the end result.

Lowestoft

Paul Johnson
20th June 2018

Diss

Mr and Mrs Kenneth Talbot
15th June 2018

Replace original wood patio door with UPVC french doors.

Sawston

Anthony Winster
15th June 2018

Guildford

Irene Neuoncelli
4th June 2018

Right from the very first meeting with sales staff, to the final inspection, we were very happy with every aspect of the work done.There was always someone there to answer questions and help us decided what we needed. Very good advice on which windows & doors would work for us._
When it came to the conservatory, the builders were very tidy & friendly. We had a number of visits from Kevin Loader, the installations manager, he made us feel confident that we'd made the right choice with Permaframe, he answered all questions professionally and with confidence that made you believe in the product and the company.
I would recommend Permaframe to friends and family.

Frome

Nick Moon
1st June 2018

The communication and organization from the staff which are office based is appalling with the exception of Julie at 5 star who on every occasion saved the day._

The builders,fitters,glaziers,plasterers and electricians are what give 5 Star a super reputation the superb quality and workmanship from the guy's who did our conservatory was excellent and can't be faulted.

Kidderminster

Mr & Mrs J Cound
1st June 2018

Brilliant from start to finish.

Lancaster

Lorna Stevens
30th May 2018

1st Class Service

Barrow-in-furness

Phil Fisher
30th May 2018

Extremely pleased with every aspect of the job - rep very knowledgeable, no pressure, workmanship excellent, workman very friendly, tidy and professional + trustworthy - highly recommended. 5*

Bristol

Mr Donald Lindsay
30th May 2018

This is the third occasion we have used Orion Windows for our properties, as per usual, very punctual, polite and professional.

York

Christopher + Carol Jackson
30th May 2018

Very happy with the installation.

Chatham

Derek Dilks
30th May 2018