Conservatory Outlet Quality Clinics “The Best I’ve Ever Seen”
Aug 19, 2019
A senior auditor at Build Check this week praised Conservatory Outlet Ltd for its ongoing analysis of product quality, with its weekly quality clinics procedure deemed “the best he’d ever seen”.
The glowing review came on the back of an extensive and successful British Fenestration Rating Council (BFRC) audit, which included a thorough examination of Conservatory Outlet’s products, procedures and training.
The team at Conservatory Outlet were commended for their ability to continually analyse customer feedback and establish ongoing trends with a view to implementing action plans to prevent their reoccurrence.
Michael Giscombe, Managing Director at Conservatory Outlet, said he was delighted with the comments:
“Continuous improvement is something we take very seriously at CO. It’s a great boost to the team to hear their hard work is paying off, and that we are ‘best in class’ when it comes to proactively tackling quality issues within the business.
It goes without saying we’re pleased to have passed our BFRC audit for another year and to be able to offer fully energy efficient windows and doors to our UK-wide network of retailers. The feedback from our auditor praising our first-class commitment to quality is the icing on the cake.”