- 15 Mar 2024Had new patio doors fitted and was really pleased with the fitting. The guys did a great job, really neat and tidy. Would really recommend Premier Windows.Dave BrownReviewed forDoors
- 13 Mar 2024After previously having our windows replaced by trademark, we had no hesitation in ordering a new front door. From sales, fitting and aftercare is second to none. Highly recommended.Nick KingReviewed forDoors
- 10 Mar 2024Very helpful staff from office to installation engineers (Lee & Ryan). Very tidy workers and punctual. Highly recommend!David RichardsReviewed forPorches
- 01 Mar 2024A great service from start to finish, the salesman was open and honest showing us the full range of windows, he did not push items we did not want and offered us alternatives that were a good price. The surveyor was professional and double checked everything, noting a couple of additional items we required having done. The fitters were on time and worked hard keeping disruption to a minimum. The aftersales are dealing with a cracked unit and have supplied a date for fitting. I'm very impressed with the company.Alan SavageReviewed forWindows
- 01 Mar 2024I used the flexi fit service and I cannot fault the service I received. The door is perfect and was fitted in a timely and professional mannerKim MatthewsReviewed forDoorsWindows
- 23 Feb 2024I liked the fact the salesperson was not pushy at all, so decided to go with 5 star windows after reading the good reviews. The communication was great from start to finish. I had 9 windows and a lintel put in. The two chaps H and Dan were great at what they did, and worked well as a team. They turned up early and did a great job, could not fault them and their work with 30 years of experience behind them. I would recommend 5 star windows for a stress free window installationRennu BaintReviewed forWindows
- 22 Feb 2024Had new large window on landing & new bedroom windows. Really fantastic job & nice guys to have around. Resolved potential issue with one window by suggesting a solution which didn't require the complete removal of our blinds. Great job & exactly why we have used Premier so many timesLynne JonesReviewed forWindows
- 21 Feb 2024I am so pleased with my new windows. I chose hardwood which not many companies supply these days. They were fitted expertly by 2 obviously experienced craftsmen. They have retained the character of my old house. It's warmer and quieter! Can't recommend this company high enough!Amanda JonesReviewed forWindows
- 16 Feb 2024Over the last three days Lee and Ryan from Eden windows have fitted 7 windows, a front door and its surrounding glass windows and will be coming back to fit my porch doors (not available just yet). They arrived on time at 9am, worked continually throughout the day not leaving before 6pm each day. They paid attention to detail and didn't mind me asking questions. They even left the house tidier then when they arrived and didn't complain about having to work around two bed frames. I am really pleased with the fitting and the service I have received and would have no hesitation in recommending them to anyone. Thank you guys for making the experience of receiving new windows and front door a pleasant one.Susan CookReviewed forDoorsWindows
- 14 Feb 2024The fact that over the past few years we have used 5 Star products on three separate occasions speaks for itself. We are delighted with our new front door - visitors often comment on how good it looks . Replacing our poly-carbonate conservatory roof with glass has transformed the space into something we can use all year round - and we can now hear ourselves think when it is raining! Our new picture window was an excellent choice. The company representatives have always been helpful in advising over making the most appropriate choices. The installers are polite and professional, and have always arrived promptly at the agreed date and timer. The after-sales service is excellent.Philip SeatonReviewed forConservatoryDoorsWindows
- 09 Feb 2024We’ve had several UPVC windows fitted, in different properties over the years. None have reached the standard of quality of the product and professionalism of all the people that we came in contact with during and before the installation.Phil FideoReviewed forWindows
- 09 Feb 2024We had a new front door fitted. We received excellent service from our initial visit to find our style and colours to the completed installation. Very pleased with the door and the service we got. Definitely recommended.Richard WatlingReviewed forDoors
- 08 Feb 2024Good products and happy with pricing and the service provided.Usha AlluriReviewed forDoorsPorches
- 07 Feb 2024Today had a new Solidoor Front Door and side window installed. The quote was a fare price and clearly explained with agreements in place to protect both the customer and their company. From beginning to end a simple process. Clear estimate. The Fitters, Martin and David were very polite, gave me the options on different trims. Gave clear instructions on door locking mechanism. Tidied up well on completion. Only comment. Why not give the guys working Company logo'd overalls/jacket or sweat tops. It would add that little bit extra in company appearance.Mr A HollanderReviewed forDoors
- 07 Feb 2024The whole experience from visiting the showroom to having the door fitted was stress free. We needed a low threshold door to allow wheelchair access .It is nice to go somewhere explain what you need, have someone listen & understand what was required & not try to sell you things you don't want. Then take great care to ensure the work was done as soon as possible with everything required done, no fuss . Every representative arrived for appointment at time arranged & the fitters were very neat tidy in their work with no disruption to us.J LomasReviewed forDoors
- 06 Feb 2024From Salesman who visited me to installation I cannot find any fault with your 5 Star company that also includes costs quality calls and e mails from the office ladies . The two installers were polite and informed me at all times and left no mess , 5 stars to them alsoPatricia RingerReviewed forDoorsWindows
- 06 Feb 2024We bought our new home and was looking around to see the best offer in changing our windows. By luck, we came across 5 Star and it was the best decision. Our new windows look amazing and really improved the look of our home. Will definitely use them again in the future. Great service and pricingShahan ChowdhuryReviewed forWindows
- 06 Feb 20245-Star Windows made the whole process of upgrading our conservatory roof very easy. The initial sales visit was relaxed and informative with no pressure to make an immediate decision. Once we signed-up, the installation process moved into gear like a well-oiled machine. The installation team was very professional and had a great work-ethic, completing the initial replacement work in a single day. The follow on trades were equally superb and we are delighted by the end result. Highly recommended.Ian LynchReviewed forSolid Roof
- 06 Feb 2024Just wanted to say a big thank you to Gary Stone who helped me with my windows. I have been wanting new windows for a few years now but didnt make the leap as I was very apprehensive about the whole process. This was mainly due to feeling uncomfortable with meeting sales people with traditional aggressive double glazing sales techniques. As soon as I met Gary, I knew I was in good hands, and his experience and warm manner helped me choose 5 star for my windows. The installation process was seamless and Andy and his team were fabulous- again the experience and workmanship shone through. The aftercare team were amazing, very responsive and I felt looked after throughout the process. My windows look outstanding and Im so pleased with the results.The 20 year guarantee is very reassuring for a pinicky customer like myself. I would definitely recommend Gary and Andy who are assets to 5 star windows.Shazia TabusamReviewed forWindows
- 06 Feb 2024Lee and Ryan removed a window, knocked out wall below and fitted New French Doors. Excellent service - efficient, timely and causing minimum disruption. The whole experience was quicker and cleaner than I expected and the fitters were pleasant, courteous and professional. Job looks great. Have used Eden several times before and would certainly use again.Tom CReviewed forDoorsWindows
- 05 Feb 2024We had a glass roof conservatory which we had replaced for a solid roof in the pursuit of a more energy efficient option. The service was seamless and excellent from day one and we know have a conservatory we now use daily as a cosy living room, with some lovely spotlights on dimmer. We're very pleased and can't recommend 5 Star enough.Susan PaisReviewed forGlass Rooms
- 02 Feb 2024The whole process was swift and professional. The new windows look great. Unfortunately the glass was slightly marked, this was spotted by the installer and replacement glass was soon on its way. All in all I was very happy with the job, so much so I have now ordered a door!Ali BanksReviewed forWindows
- 01 Feb 2024Very organised and helpfulMr BoukasReviewed forOrangery
- 01 Feb 2024'5star Windows have completed two projects at my property, (bespoke aluminium Crittall style French windows and a large aluminium gable fronted extension). There were issues along the way and so completion took longer than anticipated but the outcome was well worth the wait. The 5star staff assigned to my projects were amazing (special thanks to Chris Hatton) When snagging issues occurred they persevered until they were sure I was 100% happy. This company still feels like a family run independent where the customer truly matters, The biggest recommendation I can give is to say that I hope to have more windows from them this year'Mrs GallagherReviewed forWindows
- 29 Jan 2024We checked out a number of local installers and found 5 Star patio door the best suited to our needs. We arranged an installation date and the fitters duly arrived. we are very satisfied with our patio door.Mike HomfrayReviewed forDoors
- 25 Jan 2024From the beginning this home roofing improvement was very well managed by an Operations administrator. Stage by stage the right people at the right time efficiently progressed the development. The trades differed but were all first-class and regular inspections ensured the promised product was 5 star.Bill JobsonReviewed forConservatory
- 20 Jan 20245 stars all round for this company - every aspect is just perfect, the service, the help and advice, the professionalism of the installers. I can't recommend TradeMark Windows enough!Martin KyprianidesReviewed forWindows
- 19 Jan 2024Extremely pleased with the work carried out by Lee and Ryan from Eden Windows. They took out the old door, side window and brickwork and installed beautiful French doors. They were both very pleasant gentleman and did an amazing job cleaning up afterwards. I would definitely use Eden Windows again for further installations.Nikki MayReviewed forDoors
- 18 Jan 2024Installation of our bi-fold doors was very professional from start to finish. All team members involved made the process as easy as they could, from choosing the doors through to completing the installation. Congratulations and thanks to you all.Paul SpicerReviewed forDoors
- 17 Jan 2024Very happy with our choice of company to supply & fit composite door. We shopped around but found the quality of the doors better than others at similar a price. Sales staff extremely helpful, no hard sales techniques! And quite happy for me and my husband to keep changing our minds until we were both in agreement. Contractors arrived on time and put protective sheets down before commencing work, they were both polite & courteous, site was left clean and tidy. I wouldn’t hesitate to recommend this family company.Mr & Mrs AdlenReviewed forDoors
- 16 Jan 2024I would recommend 5 star windows, happy with the products & service they providedAnita LycettReviewed forWindows
- 16 Jan 2024We had our windows replaced just over six months ago and we were waiting for the below freezing weather spells to arrive, before making a final assessment. Well, we are impressed our central heating usuage has reduced by nearly 20% and the temperature drop overnight, with the heating off, has reduced by some 3 degrees centigrade. We had three of our largest windows replaced with triple glazed units and are convinced this has mainly contributed to the effiiency gains. The installtion team did an excellent job and all the staff contacted provided an excellent and professional service. We would highly recommend 5 Star Windows. Thanks for a great job.John WrightReviewed forWindows
- 10 Jan 2024The quote provided by TradeMark was reasonable. They were not the cheapest but we were impressed by the guy doing the quote and had used TradeMark before, so went with them. As regards the work itself, the fitters were very polite and cleared up any mess each day. The windows and doors seem to all be of very good quality. All the glass units were fine, with no marks or scratches. We went for the polished chrome window handles, and some of these were scratched, either from the factory or in installing. The company came out on 2 occasions to replace the scratched handles with no fuss or querying. Overall, I would say we are very impressed with TradeMark and would thoroughly recommend them.Peter MathersReviewed forDoorsWindows
- 10 Jan 2024The window and door we had fitted was very good. The work men was very good and tidy I geve them both a pat on the back. The staff was on the phone to see if we was happy with the work I like that. Thank you.Mr LeachReviewed forDoorsWindows
- 10 Jan 2024From our initial telephone enquiry to completion of our beautiful orangery, it has been a truly pleasurable experience dealing with this company. The design team worked patiently with us throughout to ensure that our final choice met our quite specific and demanding wishes. The highly professional installation team displayed a commendable work ethic throughout. My wife and I are absolutely delighted with our orangery which replaced a tired conservatory. The finished product has exceeded our high expectations. Without the slightest hesitation we are pleased to award top marks to 5 Star Conservatories and give them the highest possible recommendation.Jerry WilmotReviewed forOrangery
- 10 Jan 2024Excellent service from installation team at 5starPhill Perks!Reviewed forWindows
- 10 Jan 2024A effortless experience from start to finish. No pushy sales, no overselling or obligation, just extensive knowledge and advice to ensure we were fully informed and received what we wanted with a variety of options to suit our budget and style. We highly recommend 5 Star Windows and would definitely use them again.Sarah WildbloodReviewed forDoorsWindows
- 10 Jan 2024Fantastic service and very quick in fitting our windows very happy.Tom MeeReviewed forWindows
- 03 Jan 2024Lee & Ryan removed our old front door and installed a new Solidor. Spent the time making sure everything was perfect and cleaned everything up. Its been a month since the install, no issues and would highly recommend.Russell RyanReviewed forDoors
- 29 Dec 2023I had twelve casement windows, a bay window, two back doors and two French doors installed. From planning to completion, my experience was that this company took very good care care of me, providing exactly what I required, and the quality of workmanship was truly excellent. My wife and I are delighted with the result.Andrew KicmanReviewed forWindows
- 28 Dec 2023It appears that this company values its customers. Efficient, cheerful, reassuring and work to a high standard. If I ever require further windows/doors they will be my first call.E Morag KeenanReviewed forDoorsSkylightsWindows
- 20 Dec 2023Excellent quality Solidor front door. Well fitted by Lee and Ryan, on time, good value for money.Matthew NewlandsReviewed forDoors
- 20 Dec 2023Excellent service throughout my experience with planet windows. fitters were really friendly and left everything tidy after the job was complete. really pleased with the results of our new door! thankyouIzzy MarieReviewed forWindows
- 20 Dec 2023New doors and windows fitted, I must say I was very sceptical at first, however they were brilliant from start to finish. 10 out of 10, wouldn’t hesitate in recommending themJoe DavisReviewed forDoorsWindows
- 20 Dec 2023Spent a few hours at the showroom in Kendal, what a great experience. Warm welcome from Rachel, and both Andy and Rob were extremely helpful and knowledgeable, genuinely felt the team there couldnt do enough to help. I wouldnt hesitate to use them.Gaz OgleReviewed forWindows
- 20 Dec 2023We had a composite door fitted in January 2022. Over the last few months it had become very difficult to open and close the door. I contacted West Yorkshire windows and spoke to a lovely lady and explained what the problem was. She organised someone to visit 3 days later. He fixed the problem quickly after explaining what had happened to the lock. Very efficient aftercare. Thank you.Antony SaylesReviewed forDoors
- 20 Dec 2023I contacted West Yorkshire windows for a quote for new windows for the front of my house. After a prompt appointment & quote I agreed the price when I was ready. No pressure, and everything was very clearly explained & confirmed what I requested. After an arranged survey, a few weeks later I was contacted for a fitting date. Very good communication throughout and any queries explained and reassured to me. On fitting day the fitters were very polite & did a great job. A few days after my installation I was then contacted again & asked if I was happy. Very good communication. Very pleased. Thank you !Graham DawkinsReviewed forWindows
- 20 Dec 2023Good quality windows and doors. Required a slight adjustment to front and patio doors after a 6 months use reported this to customer service and next day a fitter was here. Fantastic guy no mess no fuss job completed in 20mins. Would recommend this company to anyoneKaren EdsonReviewed forDoorsWindows
- 20 Dec 2023I had quite a long wait for the engineer to get an appointment then a week before he was due to arrive Orion cancelled it and gave me a later appointment approx 3 weeks later. I was also told it was a two man job but in the end only one came. The engineer was Mark Brown who has actually done some work for me before ( through Orion) he’s extremely good at his job and always very professional. After finishing replacing the 2 panes of glass which he also cleaned and polished then cleared the rubbish and tidied up and left it how he found it. I hope I don’t need any further work doing but if I do I will be requesting Mark for the job. Thank you and well done Mark.Ken AttackReviewed forWindows
- 20 Dec 2023Mark Brown from Orion visited yesterday. He took us through what had been identified as a problem by another tradesperson (not from Orion) but which was in reality not a problem; he had not been given the part which was required to solve another problem but made sure it would be posted to us; he 'clipped' on a part which had become seperated; he fixed two doors which we had been unable to open easily and finally he looked at our guttering and gave us suggestions about how to deal with build up. Throughout, Mark was courteous, professional, helpful and friendly. To be recommended. Thank you Orion, Thank you Mark.Allennz JonesReviewed forDoors
- 20 Dec 2023We were given useful advice and a full breakdown of costs together with the pros and cons when receiving our quote. There was no attempt to pressure sell. When we accepted the quote we were kept fully informed of the schedule and timeframe. The work was all done to schedule by very friendly staff who took care of our property and took pride in their work. We are delighted with the result and very pleased the job was done so professionally.John SheldrakeReviewed forWindows
- 20 Dec 2023Clearview built for us a conservatory and we love the addition to our house. Right from the very start we felt that we would be getting a quality building and they have not let us down. When the building work began we felt that we were looked after by our project leader Steve Moulton, who kept in contact with us at every stage of the build. We could contact him at any point and he was right there to deal with whatever our questions were. I would highly recommend them for home improvements.Nicky SmithReviewed forConservatory
- 20 Dec 2023The staff couldn’t have been more helpful showing us the things we asked about, but also suggesting, and showing us, alternatives. The place has loads of examples of their windows and roofing systems built full size and there’s really no better way to see what the options are!Andy WoodReviewed forSolid RoofWindows
- 20 Dec 2023Thank you so much to all the team at Clearview- we are so pleased with our new orangery, the design team made sure that bricks, roofing tiles and style of build match our existing home perfectly. A special thank you to Steve for co-ordinating the whole procedure and being so quick to respond to any queries that we had. We can highly recommend this company.Mr BoothReviewed forOrangery
- 20 Dec 2023Excellent service from Trent Valley Windows! Our project took a lot longer than expected but we were kept informed throughout and a special mention for our installer Scott for doing a great job. We’ve used TVW several times over the years and would happily recommend them.Graham JonesReviewed forConservatory
- 20 Dec 2023Really impressed with TVW from the initial meet with the sales rep to when the fitter did the work. The fitter arrived as promised on time & completed the work within specified timescales. Everything was left clean & tidy as if he'd never been there & I was kept fully informed throughout the job. Work completely to a very high standard & looks great - really pleased & glad I chose Trent Valley Windows to do the work for usClare McStayReviewed forWindows
- 20 Dec 2023I required a new window and side door to my garage I had used Trent Valley before to replace all my bungalow windows and doors. They were excellent then and is still as high standard now. In helping me choose, and installing and fitting correctly. I am so pleased with the end result, no mess all taken away, care taken, polite and gave information required.Ann SmithReviewed forDoorsWindows
- 18 Dec 2023Friendly and helpful sales and installation teams who delivered a stylish product which enhances our property. Thankyou to all involved.Paul and Clare SpicerReviewed forDoors
- 18 Dec 2023nice showroom no pressure to buy great product looks good the team made agreat job of fitting it would highly reccommend this companygordon BarberReviewed forDoors
- 14 Dec 2023The back door and windows were supplied and installed as promised and the work was carried out neatly by two pleasant, professional installers.Karen WainReviewed forDoorsWindows
- 11 Dec 2023Lee & Ryan have done a superb job of fitting 2 sets of Bi-Fold Doors and a Tilt & Turn window. The house is clad in shiplap which Lee & Ryan had to modify to match the profile of the new doors. All finished very well to a high standard. The door & window units are excellent quality and have greatly improved the warmth in the room.Eliott SReviewed forDoorsWindows
- 01 Dec 2023We have used Trademark Windows for multiple projects across multiple houses and will continue to go back to them again in the future when needed. We have had numerous replacement windows & doors as well as a lantern roof and bifold doors. Trademark have always been very responsive with initial quotes and booking dates, as well as aftercare queries, and the workmanship is always top class! Would definitely recommend them!Lisa SmithReviewed forDoorsSkylightsWindows
- 28 Nov 2023We previously had a conservatory with a solid roof that we found rather dark and greatly reduced the amount of natural light that came into our house. Having looked round the showroom we found a solution with large glass panels but the rest of the roof would be well insulated. We’re very happy with the work that has been undertaken, the installers were happy to listen to our personal requests and coped extremely well with our two dogs.Ian TomkinsReviewed forConservatory
- 28 Nov 2023As with any major purchase we put a great deal of planning and thought into our new conservatory and put the same care into choosing the Company to convert our dream into reality, 5 Star Windows. Our conservatory was completed in February of this year and I decided to write my review to include the after sales experience which was so important to me. After hesitating over whether we would get full use out of the conservatory, I now spend as much time as I can sat in it and it has my become sanctuary over the last few months. The build itself had its stressful moments during planning and construction but as sit here this morning I know it was worth it. The after sales has been excellent and I am happy to give 5 star windows an excellent 5 star rating. Thank you to all the Team involved.Heather BurgessReviewed forConservatory
- 28 Nov 2023It was just by chance that we discovered 5 Star Windows and Conservatories when we visited a local garden centre and they were doing a promotion.We asked them to give us a quote to replace all our windows and the back door.Right from the start when Jim came out to give us a quote they were thorough,professional and helpful.The surveyor was quick and accurate.The whole installation took three days.The fitters friendly they never stopped working and tidied up after themselves.Our new windows look lovely and we are so pleased with them.We would definitely recommend 5Star to anyoneMarion HoldsworthReviewed forDoorsWindows
- 28 Nov 2023Highly recommend 5 Star from the design phase through to the build and installation, they were very supportive and knowledgeable and have completed the job to an extremely high standard. Absolutely delighted with my extension and couldn't fault a thing. Highly recommended!Amy ChinnReviewed forExtension
- 26 Nov 2023We had a new Solidor front door designed & fitted by Eden Windows. We then returned to have new windows done by them as we were so happy with our experience. Tim was so patient on both occasions with altering small details on the designs until we were 100% happy. I forgot our door installer’s name but he was also great. Lee & Ryan installed our windows and made an alteration for us with no fuss, despite it complicating things for them a bit. We’re very happy with the service we received and the end result in our home. Thank you!Cantara AdeniranReviewed forDoorsWindows
- 24 Nov 2023Great service all round and your lads did a brilliant job.George RoperReviewed forWindows
- 24 Nov 2023Re the purchase and fitting of a new front door - great workmanship and overall very professional service end-to-endChris from SussexReviewed forDoors
- 24 Nov 2023Fantastic new front door! We decided on a Timber Windows front door and side windows and were pointed in the direction of County Home Improvers. Their service was faultless. They were happy to tweak my design a few times until I was absolutely satisfied. The product is an outstanding one - high quality, very well made. On the day of installation, they arrived on time, removed our old front door and side windows and replaced it with the new ones within hours. They were professional, tidy and their workmanship was excellent. Overall, we could not be happier with our new entrance. Well worth spending a bit extra to get a top quality product!Philippa FutterReviewed forDoors
- 24 Nov 2023We recently had all front windows replaced. The quality of the windows was superb and all in all the service we received was professional from start to finish. We would totally recommend 5 star to everyoneRoy BirminghamReviewed forWindows
- 24 Nov 2023Perfect from start to finish. The roof lantern and fitting provided by 5 Star is outstanding, top quality service and product. I highly recommend them.James BanksReviewed forSkylights
- 21 Nov 2023Excellent service. Faulty window (not previously supplied by 5 Star Windows) was measured and assessed by engineer. Order placement was easy. Replacement window was supplied and fitted on the agreed date and at the agreed time. No mess. Highly recommended.Richard WearReviewed forWindows
- 20 Nov 2023I wanted a new front door to replace an old one that had been on my property for 20 years and after looking at various online reviews I decided to pop into the Kidderminster showroom to have a look at a door I had seen on the 5 star facebook page. As soon as I entered the showroom I was greeted by a lady who showed me the door I had come to see and also some alternatives. I knew straight away this was the company I was going to use for my job. I made an appointment for an adviser to visit my home and discuss further. After this visit I had made my mind up and I was definitely settled on having a new Palladio door. The process was an easy one from there onwards. A surveyor came and finalised measurements and details and a few weeks later Paul arrived to fit my new door. He did a brilliant job and the door was fitted without issues. The door looks great and I am so pleased with the quality of the door and also the way in which the process was handled from beginning to end. I would recommend 5 Star Windows to anyone looking for windows, doors and conservatories etc and would not hesitate to use again in the future. Thank you.John ParkesReviewed forDoors
- 15 Nov 20235 Star provides an excellent individual service with a professional finish and attitude. Thank you.Sean ChadwickReviewed forDoors
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